WhatsApp Business API

Boost up your sales.
Power up your social proof.
Enhance your sales and customer service.

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What is WhatsApp Business API?

WhatsApp Business API is an application program interface that allows businesses to receive and answer unlimited WhatsApp messages seamlessly.

Since WhatsApp Business API is only an interface, it needs a separate CRM to engage with the customers. This means to use all the features provided with WhatsApp API, businesses need to have a dashboard provided by WhatsApp business providers like CannyBrains.

WhatsApp Business API can be used in Two Different Ways

Notifications & Alerts

Notifications or template messages you can send at any time as businesses initiated after taking user consent. With notifications, you can:

Send regular updates to assist customers throughout their customer journey.
Reply to customers if they raise any query.
Choose from 10 message templates throughout the customer journey.

Delivery and customer retention rates are very high of messages sent via WhatsApp business API

Two-Way Conversations

In a two-way conversation, brands and customers can initiate WhatsApp conversations. Brands can respond to customer-raised queries. You can also ask customers to rate their support, and in the same conversation, you can assist your customers such as:

Troubleshooting, status updates, etc.
NPS (Net Promoter Score) to determine customer satisfaction
Easily access and start a conversation when it suits the customer.
Use the customer-centric channel for details.

Apart from this you can also enhance customer experience with features like Text, image, audio, video, document, location, and contacts.

Delivery Report of MessagesOur API will give you complete report of the Message delivery.

Number ValidationIt is important to check whether mobile number is Valid mobile number or not. This ensure you are sending message to correct Audience.

Extracting Group Contact from Mobile WhatsApp
Want to extract hundreds of contact in one click ? you came to the correct place.

API provisionIf you have your own ERP or portal , do not worry we also provide WhatsApp Business API with complete support.

Exciting Features of WhatsApp Business API

Brand Audience Increment

Get your brand to another level. Excel with your objective rapidly. Multiply your customers with WhatsApp business API.

Customer Experience Understanding

Customer experience is one of the key points to boost-up the brand. WhatsApp business API can help in achieving it.

Flexible Interaction with the customers

Give a new hight and efficiency with WhatsApp business API. User gets a prompt reply anytime with ease of customer.

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What our Clients say

“

My decision to get WhatsApp Business API from CannyBrains was a perfect one. I got what I was looking for,
Zaman Ali ZadehCEO, Zenth

“

CannyBrains provides us the best WhatsApp Business API which not only improved our sale but also help us to develop a healthy relationship with our customers.
Tim JhonesCTO, Zink Techno